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What Chronity captures

A fair question to ask before you rely on something: what is it actually recording about my work, and is my client data safe? Here is the honest answer.

What is captured

Chronity records an observation every time Claude performs one of the actions Chronity handles on your behalf:

  • Drafting an Outlook email.
  • Creating a calendar event.
  • Sending a Teams message.
  • Claude noting why it did something (the record_observation step — the reasoning behind work that used read-only tools).

Each observation holds a short summary of what was done, the tool used, a timestamp, and — after the overnight classification — a track and a sensitivity. That's the raw material the RICS audit trail is built from.

What is not captured

Chronity is deliberately narrow. It does not:

  • Read your mailbox, your files, or your calendar. Anthropic's own connectors do the reading; Chronity only handles the small set of write actions, purely so they become auditable.
  • Record your prompts or Claude's full replies as analytics. Analytics hold metadata only — never the content of an email, a query, or a document.
  • Watch your screen, your keystrokes, or anything outside Claude.
  • Send your client data anywhere. It stays in your firm's isolated tenant.

Why your client data is safe

  • Encrypted the moment it's recorded. An observation's summary is encrypted with your firm's own key before it's written to storage. Plain text never sits at rest.
  • Keys kept apart from data. The encryption keys live in a separate store from the encrypted records. One without the other is useless.
  • Your firm's space is its own. Each firm has its own database, its own keys, its own branding. No data is shared between firms.
  • Chronity's own staff can't read your content in plain form, even for support.

Client opt-outs

If a client has told your firm they don't want AI used on their matters, your admin adds them to a client opt-out list. From then on Chronity scans every AI action for that client's details and:

  • blocks client-facing actions (email, calendar, Teams) outright; and
  • warns you on anything else.

If you ever see an opt-out warning, stop and check whether the work really relates to that client before continuing. It's there to protect you and the firm.

The short version

You work in Claude normally. Chronity writes down that you did a piece of AI-assisted work and what kind it was — encrypted, in your firm's own space — so that the firm can prove it met the RICS Standard. It doesn't read your inbox, it doesn't keep your content, and it doesn't follow you around.

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